Privacy Policy — be99999
This Privacy Policy explains how be99999 collects, stores, uses, and protects the personal data of players registered on Bangladesh's premier online casino and cricket betting platform. Your privacy is taken seriously at every stage of your journey with us.
be99999 is committed to safeguarding the privacy and personal data of every player who uses our platform. This Privacy Policy sets out in plain, formal English exactly what data we collect from players in Bangladesh, why we collect it, how we use it, who we may share it with, and what rights you have with respect to your own information. This Policy should be read alongside the be99999 Terms & Conditions and Responsible Gaming Policy, which together form the full legal framework governing your relationship with be99999.
If you have any questions about this Privacy Policy or about how your personal data is handled, you may contact the be99999 support team at support@be99999. All privacy-related enquiries are handled in English and are responded to within 5 business days of receipt, operating on Bangladesh Standard Time (BST, UTC+6).
1 Information We Collect
be99999 collects personal data from players in two primary ways: information you provide directly to us, and information collected automatically through your use of the platform. The categories of data we collect are described below.
Information You Provide Directly
When you register an account, complete KYC verification, contact support, or otherwise interact with be99999, you may provide us with the following categories of personal data:
- Identity Data: Full legal name, date of birth, national identity card (NID) number, passport number, or other government-issued identification details.
- Contact Data: Bangladeshi mobile phone number, email address, and residential address (district, city, division — e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
- Account Credentials: Username and encrypted password (passwords are never stored in plain text).
- Financial Data: Mobile financial service account details (bKash, Nagad, Rocket, Upay registered mobile number), bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and transaction history denominated in Bangladeshi Taka (৳ BDT).
- Verification Documents: Scanned copies or photographs of identity documents, proof-of-address documents (utility bills, bank statements), and proof of payment method ownership submitted during KYC verification.
- Support Communications: The content of any messages, emails, or chat transcripts exchanged with the be99999 support team.
Information Collected Automatically
When you access or use be99999, certain technical and behavioural data is collected automatically through our platform infrastructure and analytics systems:
- Device & Technical Data: IP address, device type (mobile, tablet, desktop), operating system, browser type and version, screen resolution, and device identifiers.
- Usage Data: Pages visited, games played, betting markets accessed, session duration, time and date of access (recorded in Bangladesh Standard Time, UTC+6), and navigation paths through the platform.
- Transaction Logs: Automated records of all deposit, withdrawal, bonus, and wagering transactions associated with your account.
- Cookie & Tracking Data: Data collected via cookies and similar tracking technologies as described in Section 4 of this Policy.
2 How We Use Your Data
be99999 processes your personal data for the following lawful purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent.
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, Contact, Credentials | Contractual necessity |
| Processing deposits and withdrawals in ৳ BDT | Financial, Identity | Contractual necessity |
| KYC identity and age verification (18+ compliance) | Identity, Verification Documents | Legal obligation |
| Anti-money laundering (AML) checks | Financial, Identity, Transaction Logs | Legal obligation |
| Fraud detection and prevention | Device, Usage, Financial, Transaction Logs | Legitimate interest |
| Responsible gaming monitoring and interventions | Usage, Transaction Logs, Support Communications | Legal obligation / Legitimate interest |
| Customer support and dispute resolution | Identity, Contact, Support Communications | Contractual necessity |
| Promotional communications (where consented) | Contact, Usage | Consent |
| Platform analytics and service improvement | Usage, Device, Cookie Data | Legitimate interest |
Marketing Communications
Where you have provided explicit consent during registration or at a later date, be99999 may send you promotional communications regarding bonuses, new games from providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, cricket betting offers covering BPL, IPL, and T20 World Cup fixtures, and seasonal promotions timed around events such as Eid, Pohela Boishakh, and Bangladesh Victory Day. You may withdraw your consent to marketing communications at any time by contacting support at support@be99999. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to withdrawal.
3 Data Sharing & Disclosure
be99999 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with third parties only in the following strictly defined circumstances:
Service Providers and Technology Partners
We engage trusted third-party service providers who process personal data on our behalf and strictly under our written instruction. These include:
- Game Providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session and gameplay data necessary to deliver and audit game outcomes. These providers do not receive your full identity or financial data.
- Payment Processing Partners: bKash, Nagad, Rocket, Upay, and banking partners including Dutch-Bangla Bank, BRAC Bank, and City Bank receive the minimum financial data necessary to process your deposit or withdrawal transaction in ৳ BDT.
- Identity Verification Providers: Third-party KYC and AML screening services that assist be99999 in verifying player identities and screening against relevant watchlists.
- Platform Analytics Providers: Analytics service providers who process aggregated usage data to help be99999 improve the platform experience. No directly identifiable personal data is shared with analytics providers.
Legal and Regulatory Disclosure
be99999 may disclose personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where we are required to do so by law, or where such disclosure is necessary to protect the rights, property, or safety of be99999, its players, or the public. Such disclosures will be made in good faith and to the minimum extent required by the applicable legal obligation.
Business Transfers
In the event that be99999 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, player personal data held by be99999 may be transferred to the relevant successor entity. In such circumstances, be99999 will notify affected players via their registered contact details prior to the transfer taking effect, and the successor entity will be bound by the same obligations as set out in this Privacy Policy.
4 Cookies & Tracking Technologies
be99999 uses cookies and similar tracking technologies to operate the platform correctly, remember your preferences, analyse usage patterns, and deliver a consistent experience across sessions. By continuing to use be99999 after being informed of this practice, you consent to the use of cookies as described in this section.
Types of Cookies Used
- Strictly Necessary Cookies: These cookies are essential for the platform to function. They enable core features such as account login session management, deposit flow security tokens, and platform navigation. These cookies cannot be disabled without rendering the platform inoperable.
- Functional Cookies: These cookies remember your preferences — such as your preferred language (English), last visited game category (e.g., Slots, Cricket), and display settings — to personalise your experience on return visits.
- Analytics Cookies: These cookies collect aggregated, anonymised data about how players navigate and use be99999. This data is used solely to improve platform performance and user experience. No individually identifiable data is collected via analytics cookies.
- Security Cookies: These cookies assist be99999's fraud detection and account security systems by identifying unusual session patterns or suspicious login activity.
Managing Your Cookie Preferences
You may configure your web browser to refuse or delete cookies at any time. However, please be aware that disabling strictly necessary cookies will prevent you from logging in to or using core functions of the be99999 platform. Instructions for managing cookies are available in the help documentation of your preferred browser. be99999 does not respond to browser-level "Do Not Track" signals at this time.
5 Data Security Measures
be99999 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. While no digital system can guarantee absolute security, the measures in place at be99999 reflect industry-standard best practices for online gaming platforms.
Technical Safeguards
- 256-Bit SSL Encryption: All data transmitted between your device and be99999 is encrypted using 256-bit SSL (Secure Sockets Layer) technology. This applies to login sessions, deposit and withdrawal flows, and support communications.
- Password Hashing: Account passwords are stored using industry-standard one-way cryptographic hashing algorithms. Plain-text passwords are never stored on be99999 servers.
- Secure Payment Tokenisation: Financial transaction data processed via bKash, Nagad, Rocket, and banking partners is handled using tokenisation, meaning that full payment credentials are not retained on be99999's servers after a transaction is completed.
- Access Controls: Access to player personal data within the be99999 organisation is restricted on a strict need-to-know basis. Only authorised personnel with a legitimate operational need are granted access, and all access events are logged and audited.
Organisational Safeguards
- Regular internal security audits and vulnerability assessments of the be99999 platform infrastructure.
- Staff training on data protection obligations and secure data handling procedures.
- Contractual data processing agreements with all third-party service providers who handle player personal data on behalf of be99999.
- An incident response plan for data security breaches, including protocols for notifying affected players where required.
Your Responsibilities
You play an important role in keeping your own account secure. You must maintain the confidentiality of your be99999 login credentials, use a strong and unique password, and notify be99999 immediately at support@be99999 if you suspect your account has been accessed without your authorisation. be99999 cannot be held responsible for unauthorised access resulting from your failure to maintain adequate credential security.
6 Data Retention Policy
be99999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the principal categories of player data held by be99999:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data (name, contact, credentials) | Duration of account + 5 years post-closure | Regulatory compliance, dispute resolution |
| KYC verification documents | Duration of account + 5 years post-closure | AML regulatory obligation |
| Financial transaction records (deposits, withdrawals in ৳ BDT) | 7 years from transaction date | Financial record-keeping obligation |
| Gameplay and betting logs | 5 years from date of activity | Dispute resolution, responsible gaming monitoring |
| Support communication records | 3 years from date of communication | Service quality, dispute resolution |
| Analytics and usage data (anonymised) | 26 months from collection date | Platform improvement analysis |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent / compliance |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with industry-standard data destruction protocols. Where data is anonymised rather than deleted, it can no longer be attributed to any identifiable individual and is therefore no longer subject to data protection obligations.
7 Your Privacy Rights
As a player on be99999, you have the following rights with respect to your personal data. These rights may be exercised by contacting the be99999 support team at support@be99999. Requests will be acknowledged within 5 business days and resolved within 30 calendar days of receipt, operating on Bangladesh Standard Time (UTC+6).
Right of Access
You have the right to request a copy of the personal data that be99999 holds about you, together with information about how that data is used and with whom it has been shared. This is commonly referred to as a Subject Access Request (SAR). There is no charge for submitting a SAR, though be99999 reserves the right to charge a reasonable administrative fee for manifestly unfounded or repetitive requests.
Right to Rectification
If you believe that any personal data held about you by be99999 is inaccurate, incomplete, or out of date, you have the right to request that it be corrected. Please note that certain data — such as your registered date of birth — cannot be altered after KYC verification has been completed, as changes to verified identity data require a new full verification cycle.
Right to Erasure
You may request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent that was the sole lawful basis for processing. This right is not absolute: be99999 may retain data where it is required to do so by law (see Section 6 — Data Retention Policy).
Right to Restrict Processing
You may request that be99999 restricts the processing of your personal data in certain defined circumstances, such as where you contest the accuracy of the data or where you object to processing based on legitimate interest and that objection is under consideration.
Right to Object
Where be99999 processes your personal data on the basis of legitimate interest — including for fraud prevention analytics and platform improvement — you have the right to object to that processing. be99999 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
Right to Withdraw Consent
Where processing is based on your consent — in particular, the sending of marketing communications — you may withdraw that consent at any time without penalty by contacting support@be99999. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
8 Updates to This Policy
be99999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform features. Where changes are material — meaning they affect your rights or the way your personal data is used in a significant way — be99999 will notify registered players via their registered mobile number or email address, or by displaying a prominent notice on the be99999 platform, at least 7 days before the revised Policy takes effect.
For minor or administrative amendments — such as corrections of typographical errors or clarifications that do not alter the substance of the Policy — be99999 may update the Policy without advance notice. In all cases, the "Last Updated" date displayed at the top of this page will reflect when the current version came into force.
Your continued use of be99999 following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision to this Policy, you must cease using be99999 and may request account closure by contacting support@be99999. The current version of this Privacy Policy is always available at /privacy-policy on the be99999 platform.
This Privacy Policy was last reviewed on 1 January 2026. If you have any questions, concerns, or complaints about the way be99999 handles your personal data, please contact us at support@be99999. Our support team operates 24 hours a day, seven days a week, on Bangladesh Standard Time (BST, UTC+6).
How We Protect Your Data
256-Bit SSL Encryption
Every data exchange between your device and be99999 is protected by 256-bit SSL encryption. Your login sessions, deposit flows via bKash and Nagad, and account details are encrypted end-to-end at all times.
No Data Selling
be99999 does not sell, rent, or trade your personal data to any third party for commercial gain. Your information is used solely for the purposes described in this Privacy Policy — nothing more.
Transparent Data Use
Every category of data we collect and every purpose for which we use it is documented clearly in this Policy. We process only the minimum data necessary to deliver, secure, and improve the be99999 platform.
Defined Retention Periods
Your personal data is not held indefinitely. Clear retention periods are defined for every data category in line with legal and regulatory requirements. Data is securely deleted or anonymised once the retention period expires.
Your Rights Respected
Access, rectification, erasure, objection — your privacy rights are real and exercisable. Contact support@be99999 to submit any privacy rights request. We respond within 30 days on Bangladesh Standard Time (UTC+6).
Payment Data Security
Financial data processed via bKash, Nagad, Rocket, and Upay uses tokenisation so that full payment credentials are never retained on be99999 servers after your ৳ BDT transaction is completed.
Privacy Covered. Ready to Play?
Now that you understand how be99999 protects your data, explore the full casino and cricket betting experience — all in ৳ BDT with instant bKash and Nagad deposits.
18+ only. Please gamble responsibly. This Privacy Policy governs all personal data collected on be99999.